Shipping Policy
Processing Time
All orders are processed and prepared for dispatch within 1–2 business days of order confirmation.
Delivery Time
Once dispatched, orders are delivered within 3 to 5 working days, depending on your governorate:
|
Zone |
Estimated Delivery |
|
Cairo, Giza, Alexandria |
3–4 working days |
|
Delta & Canal cities (Mansoura, Tanta, Ismailia, Suez, etc.) |
4–7 working days |
|
Upper Egypt & remote governorates |
7 working days (may occasionally extend) |
Working days exclude Fridays and official public holidays.
Shipping Fees
-
Shipping cost is calculated at checkout based on your delivery zone.
-
Free shipping applies to orders above 4,000 EGP
Delays
While we aim to meet the 3–5 working day estimate, delivery times may occasionally be affected by high demand periods (sales, holidays), weather, or courier disruptions. We will notify you by SMS/email if your order is delayed beyond the estimated window.
Incorrect Address
Please double-check your delivery address and phone number at checkout. Orders with incomplete or incorrect addresses may be delayed, and re-delivery fees may apply.